“Digital Front” - New Space for Reaching Out to, Receiving, and Responding to Public Feedback
10:50 | 13/05/2026
From a smartphone, many complaints and suggestions related to the environment, urban management, or daily life no longer have to wait for neighborhood meetings to be raised; instead, they are now sent directly to Zalo groups, fanpages, or online feedback portals operated by the Front. The “Digital Front” is therefore not merely about software or applications, but is reshaping how Front work reaches out to, receives, and responds to public feedback.
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